Return and Refund Policy for LVWebGrowth
At LVWebGrowth, we strive to provide our customers with the best possible learning experience. However, if you are not satisfied with your purchase, this Return and Refund Policy outlines the conditions under which you can request a refund.
1. Digital Courses and Products
Since our products are digital courses, all purchases made on LVWebGrowth are considered final. However, we do provide refunds under specific conditions outlined below.
2. Refund Eligibility
You may be eligible for a refund if:
- You have not accessed more than 20% of the course content.
- You request the refund within 7 days of the purchase date.
- You have a legitimate reason for the refund request, such as technical issues that prevent you from accessing the course, or dissatisfaction with the content quality, which will be reviewed on a case-by-case basis.
3. How to Request a Refund
To request a refund, follow these steps:
Contact Us: Send an email to lokeshvanarase23@gmail.com with the subject line “Refund Request.” Include your purchase details (order number, course name) and the reason for the refund.
Review Process: Once we receive your request, we will review it and respond within 7 business days. We may ask for additional information to process your refund.
Refund Approval: If your refund is approved, the amount will be credited back to your original method of payment. Please allow 5-10 business days for the refund to reflect in your account.
4. Non-Refundable Items
Refunds will not be issued under the following circumstances:
- You have completed or accessed more than 20% of the course content.
- The refund request is made after 7 days from the purchase date.
- Failure to provide a valid reason for the refund request.
- Any technical issues caused by your own device or internet connection.
5. Changes to Courses
We reserve the right to update or modify our course content at any time to ensure the highest quality. These changes do not qualify for a refund as long as the overall course structure remains intact.
6. Exceptional Circumstances
In rare cases, if a refund is requested outside of the standard policy (e.g., personal emergencies), we may consider such requests at our discretion. Contact us directly for such cases, and we will handle them on an individual basis.
7. Contact Us
If you have any questions regarding our Return and Refund Policy, please feel free to contact us at:
- Email: lokeshvanarase23@gmail.com